Pricing Model from Josh VonHauger on Vimeo.

The Call Center Application Suite Pricing Model is based on usage, called call paths, instead of a per agent or seat license cost. The usage-based price model reduces costs simply by eliminating the cost per agent model which still charges a per-seat license cost even if an agent is absent from work or the set remains empty for any other reason. By aligning with a clients usage the Call Center Application Suite pricing model seamlessly accommodates expansion and contractions of a client’s business.

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